{"id":355,"date":"2024-04-03T13:21:21","date_gmt":"2024-04-03T13:21:21","guid":{"rendered":"https:\/\/staging.knowledge-base.canapii.com\/\/index.php\/docs\/trouble-receiving-verification-code\/"},"modified":"2024-04-03T13:21:21","modified_gmt":"2024-04-03T13:21:21","password":"","slug":"trouble-receiving-verification-code","status":"publish","type":"docs","link":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/docs\/trouble-receiving-verification-code\/","title":{"rendered":"Trouble receiving verification code"},"content":{"rendered":"<p>When registering for an event on Canapii, you will be sent a 6 digit verification code in order to verify the email address used for registration and access.<\/p>\n<p>If you do not receive the 6 digit code within 2 minutes of it being sent <strong>please check your spam or junk folder.<\/strong><\/p>\n<p style=\"padding-left: 40px\">If you are attempting to register using a work email and you have not received the verification code, you may need to contact your IT department for help as there may be a system wide firewall preventing the delivery of emails from our servers.<\/p>\n<p>Please contact either your event coordinator or Canapii for assistance.<\/p>\n<p>Canapii&#8217;s support team can be reached at <a href=\"mailto:help@canapii.com\" rel=\"noopener\">help@canapii.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When registering for an event on Canapii, you will be sent a 6 digit verification code in order to verify the email address used for registration and access. If you do not receive the 6 digit code within 2 minutes of it being sent please check your spam or junk folder. If you are attempting [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"doc_category":[22],"doc_tag":[],"class_list":["post-355","docs","type-docs","status-publish","hentry","doc_category-troubleshooting"],"year_month":"2026-04","word_count":112,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Canapii","author_nicename":"Canapii","author_url":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/author\/administrator\/"},"doc_category_info":[{"term_name":"Troubleshooting","term_url":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/docs-category\/troubleshooting\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/comments?post=355"}],"version-history":[{"count":0,"href":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/docs\/355\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/media?parent=355"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=355"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/staging.knowledge-base.canapii.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}